Tuesday, June 21, 2005

this is an audio post - click to play


Blogger Monica Ricci said...

Bill, you are so right about the facial expressions giving away more than our words. I tend to have a very serious face when I am thinking or listening, so I have to make a concerted effort to hold a pleasant expression. I've often had people ask, "What's wrong?" when there is nothing wrong, I'm simply in thought and I don't realize how serious my face looks! It's a hard thing to change, but it's so important!

Great audio post!
Monica Ricci

4:56 PM  
Blogger Bill Lampton, Ph.D. said...

Your response is right on target, Monica. There are so many times when a misleading facial expression can undermine our efforts--job interviews, performance appraisals, sales appointments, first dates and more. When I coach clients, I find it helpful to videotape conversations with them. Often they are surprised at how stern or worried they look, when they really felt confident. Your photo reflects a smiling, self-assured professional person. We all should aspire to that visage!

9:23 AM  

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