Tuesday, June 21, 2005

Your Facial Expressions: What They May Be Saying About You

Take a couple of minutes to listen to the brief audioblog below, and you will hear my suggestions about the importance of facial expressions. Before listening, think of the many terms we use to describe faces: "sourpuss," "smiley," "stone face," "grumpy," "stern," and "angelic" are among them.

To achieve powerful communication, we want our facial expressions to reflect accurately what we are thinking and feeling.

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Blogger Donald Mitchell, Dream Concierge said...

Dear Bill,

I agree that facial expression is critical . . . even when no one can see you!

At Mitchell and Company, for over 30 year we have each looked at mirrors while we speak on the telephone. This is to remind us to smile, be happy and be interested in what we are talking about. As a result, our clients enjoy talking to us more and gain more from our conversations.

Keep up the good work!


12:50 PM  
Blogger DougSmart said...

Bill! For years I thought you looked like Peter Jennings. I'm not the only one who has been adjusting his glasses. I just read about you in the newspaper. Following Jennings recent death, the reporter wrote about how much you two looked alike. I loved your comments about the numerous times you were mistaken in public for him, especiallthe vactioner in Cancun who felt here trip was made because of her brus with celebrety!

9:54 AM  
Blogger cre8ngalan said...

Dear Bill

I found your thoughts and insights added to the material I have been teaching for years. Keep up the great sharing.


8:43 AM  

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