Monday, May 30, 2005

"Winning Words and Ways"--My popular monthly newsletter

"Winning Words and Ways" is the name of my free, monthly e-mail newsletter. In every issue, I give practical tips you can put to use immediately. The newsletter covers these topics:

Customer Service

One of the unusual features: Frequently I quote subscribers who have responded to recent issues. I like showman Jimmy Durante's statement: "Everybody wants to get into the act!"

To subscribe, simply go to the home page of my Web site and enter your name and e-mail address in the slots provided for the newsletter, on the left side of the page. Here's the link to my home page:


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