Friday, August 26, 2005

All He Wanted Was to Exchange an Item

In The Herald Bulletin of Anderson, Indiana, Bill Kalmar describes a recent incident when he attempted a very simple exchange of an article that did not fit his daughter. See what you think of the obstacles he encountered, and how he responded to them, by using this link to connect with his article:

Then hit COMMENT and let us know your reactions.

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Join the Prominent Leaders Contributing to this Blog

Ever since I started this blog several months ago, I have welcomed stimulating ideas from nationally prominent leaders. Among them are:
  • Sales gurus Bill Bell and Doug Smart, CSP
  • Customer Service expert Bill Kalmar
  • Business strategist Don Mitchell
  • Public Relations leader Marilynn Mobley
  • Professional organizer Monica Ricci
I am very grateful for their contributions, and I am sure they will keep on sharing their insights.

Wouldn't you like to join them? The steps are simple. After any of the blog's articles, click COMMENT, and you will be walked through the process .

The originator and host of the blog can make a blog successful, yet a blog will not become outstanding without having others participate. So I invite you to read through the posted articles, then share your observations. Thanks for joining these other provocative thinkers!

For more information, please visit my Web site: